Terms & Conditions

These Terms & Conditions apply to your use of the SolvantPrints website and any purchase made through our website.

SolvantPrints is an independent online seller of printers, toner, ink, cartridges, print heads, paper, and related printing supplies. These terms apply to website visitors, customers, account users where applicable, and anyone who accesses or uses our website.

If you do not agree with these Terms & Conditions, please do not use the website or place an order.

You agree to use the SolvantPrints website only for lawful shopping, product browsing, order placement, customer care, and related website purposes.

You must not misuse the website, attempt unpermitted access, interfere with website operation, copy website content for unfair commercial use, submit false information, or use the website for fraudulent or harmful activity.

SolvantPrints may limit, suspend, or refuse access to the website if misuse, fraud, unpermitted activity, or policy violation is suspected.

SolvantPrints aims to provide clear product information, including product titles, descriptions, specifications, condition details, compatibility information, pricing, shipping details, return terms, and warranty information where applicable.

Customers should carefully review the complete product page before placing an order.

Product information may be updated from time to time based on supplier availability, product batch, product version, stock changes, pricing changes, or listing improvements.

Product images are for representation only. Packaging, labels, included items, color shade, and visual appearance may vary based on supplier availability, manufacturing batch, product version, or listing updates.

The delivered product will match the listing description, compatibility information, and product condition shown on the product page.

Minor visual differences in packaging, label design, or appearance do not automatically make a product eligible for return, refund, or warranty care if the delivered product matches the listing description and compatibility details.

Product condition, such as new, open-box, refurbished, used, compatible, remanufactured, or original brand product, will be mentioned on the product page where applicable.

If a product page does not clearly state that an item is original brand-manufactured, it should be treated as an independently sold compatible or listed printer product based on the description.

Customers should review the product condition carefully before placing an order.

Brand names such as HP, Canon, Brother, Epson, and other manufacturer names may appear on SolvantPrints only to identify product compatibility, product category, printer series, cartridge code, toner code, or printer model reference.

For example, “compatible with HP LaserJet,” “compatible with Canon PIXMA,” “compatible with Brother HL series,” or “compatible with Epson EcoTank” means the item is designed for use with those printer models.

This does not mean the product is made by the brand owner or that SolvantPrints has any brand-owner relationship unless the product page clearly states that it is an original brand product.

When you place an order on SolvantPrints, you are making a request to purchase the selected product under the terms shown at checkout and on the product page.

Order acceptance depends on payment confirmation, product availability, shipping availability, fraud review, pricing accuracy, and order verification.

SolvantPrints may cancel or refuse an order if the product is unavailable, payment fails, shipping is unavailable, customer details are incomplete, pricing or listing error is found, or fraudulent or suspicious activity is detected.

Product prices are displayed on the website before checkout.

Taxes, shipping charges, import duties, customs fees, and other destination-based charges are calculated at checkout where available, or by the carrier/customs authority.

Product prices, sale prices, discounts, stock availability, and promotional offers may change based on supplier pricing, inventory, product availability, and website updates.

Discounts, offers, and sale prices are valid only during the period shown on the website and may change without prior notice.

Customers must provide accurate billing, shipping, and payment information at checkout.

Payments may be processed through secure third-party payment providers. Payment approval, verification, payment failure, charge handling, and refund posting may depend on the payment provider, bank, card issuer, wallet provider, or payment gateway.

SolvantPrints may not process or dispatch an order until payment confirmation is received.

SolvantPrints ships to eligible international destinations.

Orders are processed within 1–3 business days after payment confirmation. Delivery timelines depend on destination, carrier method, customs clearance, local delivery conditions, weather, holidays, shipping restrictions, and destination-country procedures.

Customers receive tracking details after the order is dispatched.

Shipping availability, delivery time, taxes, duties, customs fees, and shipping charges vary by destination and are shown at checkout where available.

International customers are responsible for import duties, customs charges, local taxes, and any additional fees charged by the destination country or carrier.

Customers are responsible for providing complete and accurate delivery details at checkout.

Please review your name, address, apartment or unit number, city, state, postal code, country, phone number, and email address before placing an order.

SolvantPrints is not responsible for delivery delays, failed delivery, returned shipments, or additional charges caused by incorrect, incomplete, or unavailable address information provided by the customer.

Customers can contact SolvantPrints as soon as possible to request order cancellation.

Cancellation requests can only be reviewed before the order has been processed, packed, or dispatched.

Once an order has been dispatched, the customer may need to follow the return process after delivery.

If a cancellation is approved before dispatch, the eligible refund will be issued to the original payment method.

SolvantPrints provides product and order assistance for items sold through our website.

For customer care, customers should contact us with complete details, including order number, product name, email address, printer model number where applicable, and a clear description of the question.

Email: info@solvantprints.com

SolvantPrints does not provide manufacturer account matters, printer software matters, device configuration, or manufacturer product claims.

Customers are responsible for providing accurate information when placing orders, creating accounts where available, subscribing to updates, or contacting customer care.

SolvantPrints may use customer information to process orders, answer product and order questions, arrange shipping, handle returns, review warranty requests, improve website experience, and comply with applicable legal or business requirements.

For more details, customers should review the Privacy Policy.

SolvantPrints uses essential cookies to run the website and optional cookies to improve analytics, advertising measurement, and user experience.

Customers can accept or reject non-essential cookies through the cookie banner where available.

For more details, customers should review the Privacy Policy and Cookie Policy.

SolvantPrints aims to provide accurate product information, reliable order handling, and customer-friendly policies. However, website content, product availability, delivery timelines, pricing, and website availability may change due to supplier updates, carrier conditions, product-related issues, stock availability, or other operational factors.

To the fullest extent allowed by applicable law, SolvantPrints is not responsible for indirect, incidental, special, or consequential losses arising from website use, product selection, shipping delays, compatibility mistakes, customer misuse, incorrect product use, customs delays, or third-party provider issues.

Nothing in these Terms & Conditions limits any rights that customers may have under applicable law.

The SolvantPrints website may use third-party providers such as payment providers, shipping carriers, analytics tools, advertising measurement tools, email communication providers, hosting providers, and security tools.

These third-party providers may have their own terms, policies, privacy practices, processing times, and operating conditions.

SolvantPrints is not responsible for the actions, delays, policies, fees, or system issues of third-party providers.

The SolvantPrints website content, design, layout, text, graphics, buttons, icons, product presentation, and original website materials are owned by SolvantPrints or used with permission where applicable.

Customers and visitors may not copy, reproduce, modify, distribute, sell, or use website content for unpermitted commercial purposes without written permission.

Brand names, printer model names, cartridge codes, and manufacturer references belong to their respective owners and are used only for product compatibility, product category, or model identification.

SolvantPrints may update these Terms & Conditions from time to time to reflect website updates, business changes, policy changes, provider changes, legal requirements, or operational needs.

The updated Terms & Conditions will be posted on this page with the latest update date. Customers should review this page periodically.

Continued use of the website after changes are posted means you accept the updated Terms & Conditions.

For questions about these Terms & Conditions, orders, products, shipping, returns, refunds, seller warranty, or website use, contact SolvantPrints by email.

Email: info@solvantprints.com

Please include your name, email address, order number if applicable, and a clear description of your question.